Terms of service
We reserve the right to limit quantities available for sale or sold. No resellers; for commercial sales, please contact us at 1-800-895-4327 or websales@pacificnetandtwine.com to discuss your business needs.
To the extent permitted by law, we reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.
Your properly completed and delivered order form constitutes your offer to purchase the products or services referenced in your order. Your order will be deemed to be accepted only if and when we send a shipping notice email or special delivery notice email for scheduled delivery items, to your email address. That shipping notice email or special delivery notice email constitutes our acceptance of your order and forms a legally binding contract with Pacific Net & Twine Ltd.
The total price of your order will be charged to your credit card when our shipping notice email or special delivery notice email has been sent to your email address. If you wish to cancel an order, you may request a cancellation by calling 1-800-895-4327 and ask for our shipping department. However, we may not receive and process your cancellation request before we accept your order, in which case your cancellation request may not be effective. If for any reason you are not completely satisfied with a product you have purchased, you may return it according to our Refund policy.
We rely on the information you provide through the Web Site, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within 30 days of any change.
Site Data and Images
Our website’s images and product descriptions may not be reproduced or copied. Our website is for your personal use only and it is not available for commercial use. The unauthorized use of bots, spiders, or other automated tools to data mine or collect site or user information is not allowed.
Misuse of our Website
Pacific Net & Twine Ltd. reserves the right to monitor activity on our website and close or restrict accounts that appear to be engaged in non-personal usage. We reserve the right to cancel and not ship any transaction that, for any reason, appears to be a fraudulent transaction.
Third Party Web Sites
There are some links on our site to third party websites operated by others. If you use those websites, you will leave our website. We assume no responsibility or liability for the content or user experience from third-party websites.
Product Representation
Pacific Net & Twine Ltd. presents the products on our site in good faith, but please be aware that manufacturers often change the specifications of their products without advising us. We do not guarantee that the contents of our website are error free and reserve the right to cancel or not process orders if we find the price or other product content is inaccurate. Please be assured that if for any reason we do not process an order that we will contact you and arrange for a refund of any credit card charges if appropriate.
Reviews & Comments
Many customers find product reviews helpful. We do reserve the right to not publish any review that we feel is inaccurate, offensive or inappropriate for our other customers.
Site Availability
Please be aware that our website is dependent on connectivity to our main system server to operate. Although this allows for us to offer a very accurate picture of our inventory availability and pricing, please be aware that there could be times when product is not available.
Limitation of Liability
By using this website you agree to indemnify and hold us harmless against all claims, losses, expenses, damages and costs resulting from the breach of these Terms of Use or unauthorized use of this website by you or anyone you authorize to use this site on your behalf. This protection includes, but is not limited to, our owners, officers, employees, agents, licensors, suppliers and any third party providers.
If you have additional questions or concerns, please contact our customer service department at 1-800-895-4327 or email us at websales@pacificnetandtwine.com.